News, Press and Blogs | In the Media | Fidelity Group UK
In the Media
Media, Press and Blogs
IoT Talks 2023
Through the IoT Looking Glass Tele2’s flagship Internet of Things event, IoT Talks, returns for 2023 with IoT Talks 2023 …
Rising Third-Party Costs: New Report Forecasts Soaring Expenses for UK Businesses
The Public Switched Telephone Network (PSTN) is set to be closed down by BT in December 2025. …
Meet us at the Channel Live event this March
The Public Switched Telephone Network (PSTN) is set to be closed down by BT in December 2025. …
Advanced alternative for your business connectivity
The Public Switched Telephone Network (PSTN) is set to be closed down by BT in December 2025. …
What is the PSTN switch-off?
The PSTN switch-off is a major change for businesses in the UK, as it will impact how they …
Ofcom UK gives the kiss of death to FAX
The UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) …
Everything as a Service | The rise of XaaS | Fidelity Group UK
Everything as a service (also known as “anything as a service”) is a general category of cloud-based solutions …
What is EPOS? | Electronic Point of Sale | Fidelity Group UK
An Epos system is made up of two main elements – hardware and software. Many different components can …
USB Type-C will become the common charging port for all mobile phones, tablets and cameras in the EU
From mobile phones to digital cameras, consumers will soon be able to use a single charger for all …
The benefits of a toll free number | Fidelity Group UK
Switching from a traditional number to a toll-free number can help a company reach out to larger audiences …
What is VoWi-Fi and how can it help your business?
What exactly is VoWi-Fi? How does it work? How can it help businesses? This article will answer all …
What are continuous payment authorities (CPAS)
A CPA, or Continuous Payment Authorities, is a recurring payment that is organised by the merchant for a …
Energy Bill Relief Scheme for Business Customers
The Energy Bill Relief Scheme will cap the wholesale costs that energy suppliers can incorporate into business rates. …
Using EPOS to improve customer retention
It’s more cost-effective to have repeat customers than getting new ones so improve your customer retention and treat …
BREAKING NEWS: Energy bills capped to protect from soaring prices
Energy bills capped to protect from soaring prices. There is currently no cap on energy costs for businesses …
Modern World Solutions strategically partners with The Fidelity Group
Modern World Solutions, a leading UK merchant service specialist has announced its partnership with The Fidelity Group. …
How to prevent chargeback fraud
It’s hard enough running a small-medium business before you even begin to contemplate credit card fraud and illegitimate …
20 Tips on how to improve cash flow
Managing cashflow as a small business is critical to staying alive, especially if you’re in the first two …
Fidelity Group Launches Payments-as-a-Service
Fidelity Group Launches Payments-as-a-Service. Experts in saving retail businesses money by providing state-of-the-art payment software solutions and technology. …
The Future Of Cloud Services: Everything as a Service (XaaS)
What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud …
4 Contact centre features to cut down your lost calls
Missing customer calls is never a good thing. It means losing business opportunities, losing customer loyalty, and losing …
How your phone system can help you meet your customer experience objectives
Fidelity Studio’s professional prompt recordings create truly useful IVR menus that help callers quickly reach the right person …
Businesses are NOT Protected by Energy Price Caps
Wholesale gas has peaked at over six-times the pre-2021 record and market analysts say there is no sign …
5 Energy ‘Need to Knows’ in the UK
The Ofgem price cap only applies for domestic rates, so businesses approaching the end of their tariff or …
EV Charge Points | Workplace Charging Scheme
The Workplace Charging Scheme (WCS) is a voucher-based scheme that provides eligible applicants with support towards the upfront …
PSTN and ISDN 2025 Switch Off
In 2025, the Public Switched Telephone Network (PSTN) is being switched off by BT Openreach, which means everyone, …
Top tips for improving cx with live chat
What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud …
Fidelity Group Reveals New Brand Identity – Empowering everything as a service (Xaas)
Fidelity Group, a leader in creating customer inspired technology and communication services since 2008, announced the launch of …
What Is XaaS? Everything (Anything) as a service.
What is xaas? Anything/ everything as a service” (XaaS) describes a general category of services related to cloud …
Top 3 reasons why we suggest you have a look at your business internet post lockdown
Businesses nationwide will need to ensure they have the infrastructure to handle the sudden spike in activity from …
Broadband, Fibre, Leased lines — What terminology should you be using?
Ever since the days of dial-up internet ended, it’s fair to say that ‘broadband’ has become the preferred …
A comparison of hosted telephone systems: Horizon and Teams
Hosted telephone systems are great for businesses and organisations with the infrastructure to support them. …
ISDN Switch-off – What you need to know
ISDN is now considered an outdated legacy system. …
How unified communications can benefit SMEs
Unified communications — it’s a term thrown around a lot nowadays. …
Why telecommunications will determine start-up success in 2021
Starting a new enterprise is difficult at the best of times. …
Should COVID change the way businesses think about energy?
Business energy usage has changed. …
What is the best telephony system for remote working?
Whenever we think about remote working, it’s common to think only about using VoIP (Voice-over-Internet Protocol) via a …
Seven benefits of Microsoft Office
Microsoft Office has become a leading platform to drive productivity at home and in the workplace. …
The fast-growing electric vehicles sector leads to a spike in demand for experts.
OFGEM figures have stated that demand for electric cars is set to rise by 24% within the next …
Five things you need to know about businesses Energy in the UK
It is not just gas... 40% of the electricity used in the UK is generated from gas, so …
Fidelity Group achieves ISO certification
Fidelity Group are proud to have been awarded ISO 9001:2015 certification, an internationally recognised standard that ensures their …
