Business Mobile Services & Devices
Business Mobile Services in the UK
Competitive deals on bespoke business mobile plans from all the major UK mobile providers.
Get business mobile service and support that won’t let you down.
Business mobile – experience uninterrupted calls and swift data with our bespoke solutions, backed by the strength of the UK’s top network providers, including O2, Vodafone, and Three, powered by Gamma.
Fidelity Group as your business mobile partner
Superior 5G Network
Experience heightened internet speeds through our trusted business mobile partners. Seamlessly send & receive large files, and stream with uninterrupted connectivity. Enjoy an impressive median 5G download speed of 282Mbps, ensuring swift performance (subject to coverage & local factors).
99% UK Coverage
Stay seamlessly connected with network switch capability, ensuring uninterrupted network signals wherever you travel across the country.
Unlimited UK Texts and Calls
Wave farewell to unexpected expenses on your business mobile bill and embrace worry-free communication with boundless text and data bundles.
EU & RoW Roaming
Embarking on international journeys? Our partner networks ensure you stay connected wherever your work takes you, making global travel a breeze. Just get in touch to check which countries are covered by our roaming bolt-ons, before you travel.
Effortless Number Transfer
Adapt your business mobile plan as your needs change. Effortlessly transfer phone number ownership between individuals or plans.
Versatile Data Sharing
Why confine data access by user when you can enjoy flexible, shared plans across your entire business? Simplify data management with one plan for multiple devices.
Tariffs as adaptable as your Business
Tailored Solutions
Understanding the needs of the business mobile user, we offer a comprehensive range of versatile mobile tariffs. Additionally, we can tailor a solution to your specific needs, should you require one.
Shared and Pooled Data Bundles
Effortlessly distribute data throughout your complete business mobile network, or enable colleagues within the company to combine their data quotas to make the very best use of your data.
Data Only, Fast Start, and Backup
Data-exclusive packages tailored for a range of devices, encompassing routers, USB dongles, MiFi units, laptops, and mobile phones.
Unlimited UK 01, 02, 03, 07 Calls & SMS
For a consistent and predictable monthly expense, our business mobile plans offer customers unlimited calls and SMS's to a variety of UK numbers.
Stay connected, stay productive – Fidelity Group UK is your gateway to seamless business mobile communication.
Business Mobile: Frequently Asked Questions
How can I retrieve my SIM card's PIN code?
Our sims are PIN free. If you add a PIN to your sim, please remember, after three incorrect PIN attempts, your SIM card will be temporarily blocked.
What should I do if my SIM card gets blocked?
To unblock your SIM card, you'll require a PUK (Personal Unblocking Key) code. Call us at 0800 480 6800 to obtain your PUK code.
What's the number for accessing voicemail?
Voicemail number is different for each network. Call us at 0800 480 6800 or email mobilesupport@fidelity-group.co.uk for more information. Please note that voicemail reset will erase all your stored voicemail messages.
I'm unable to connect to the internet on my phone. What can I do?
Call us at 0800 480 6800 or email mobilesupport@fidelity-group.co.uk and let us know if you are in the UK or abroad. Our team will check all network settings for your number and advise accordingly.
What's the procedure if my phone is lost or stolen?
Call us on 0800 480 6800 or email mobilesupport@fidelity-group.co.uk to report a lost or stolen phone. We will then block your SIM card and bar the last IMEI used with your number.
My device isn't working with the new SIM. What's the solution?
Phones from different network providers might be locked to their networks. Contact your previous provider to unlock your phone for compatibility.
When does the number transfer occur?
Number transfers generally take place between 11am and 4pm from Monday to Thursday but it can Take up to 24 hours for all network service to migrate/port across.
How will I know when my number is transferred?
If you change network, when your old sim stops working, turn your phone OFF, remove your old sim, insert the new one then switch your phone back ON.
If your old sim still works at 4pm on the port/migration day, restart your device or contact us.
Do I need to be in the UK for the number transfer to work?
Yes, you need to be in the UK on the transfer day for a successful transfer.
What support is provided?
Our proficient UK teams handle fault resolution and provisioning expertly 24/7/365
Can I retain my existing number?
Switching your business mobile won't require you to update your business cards. Keep your current number by porting it.
What if I have high data usage?
Choose from our range of tariffs to suit your data needs. Our Customised tariffs ensure you're charged at the best rate even if your data usage varies. We also offer one off data top ups if the high usage is something that happens once in a while.
Can I use my mobile overseas?
Manage your overseas roaming expenses with our roaming bolt-ons. These reduce the risk of unexpected charges while roaming. Please note that not all worldwide destinations are covered by roaming Bolt-ons. We strongly advise you to contact us before travelling, to check on the situation.
What mobile tariffs are available?
We provide various business mobile deals, including unlimited, custom packages, shared & aggregated data packages.
If you have any other questions or need further clarification, feel free to reach out to Fidelity Group for more information.
