Horizon Hosted Telephony | VoIP
A complete unified communications experience for your business.
Increase customer and employee satisfaction with Horizon Collaborate.
Effective communications are fundamental to business success.
Today, more so than ever, your business needs to be agile to respond to customers quickly, day or night, and your employees need to be equipped to handle a constant flow of queries across multiple channels.
In this digital age, faster response times can be a crucial differentiator, helping you stay ahead of the competition and stand out in a crowded market.
Our team is waiting for your call to help your organisation to communicate better.
Benefits of Horizon Collaborate.
Highly accredited, secure and reliable.
A true unified communications experience.
Horizon Collaborate is fully-integrated with the award-winning Horizon cloud telephony service. You can benefit from business telephony features and collaboration tools such as video calling and instant messaging.
Driven through a set of apps for Windows, Mac, Android and iOS, it enables users to access business communications and collaboration services from their
favourite devices – wherever they are.
Work flexibly and collaborate any time, anywhere.
Enables users to access business communications and collaboration services from their favourite devices – perfect for homeworkers or staff on the move that need to work productively whilst out of the office. Horizon Collaborate makes hybrid working effective on the desktop or mobile.
Personally managed meeting space for every user.
Your Collaborate Room puts you in charge of managing your conferences, whether spontaneous sessions with co-workers reviewing a specific document or project, or a formal, planned training session for up to 50 attendees from inside and outside your organisation.
Get new features immediately.
Horizon Collaborate has a great suite of features and provides a business route toward genuinely unified communications. With auto-updates, you get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released. This also reduces the overhead necessary to manage your communication systems.
Save hosted telephony calls today.
What our customers have to say
I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.
I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.
We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.
Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.
Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.
Great company, helpful and always available when required.
Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.