Leading hosted telephone systems.
Looking for a telephone system that’s rich with features and keeps you and your team connected – anywhere, anytime?
Here at Fidelity Group, we deliver hosted telephone solutions designed to enhance your business capabilities at every level.
With benefits ranging from conferencing and business continuity to free UK, international and mobile calls, we access leading services from top-tier providers to bring you the best hosted telephone solutions. We also manage porting your number, facilitating the entire process on your behalf and provide 24/7/365 support.
With an extensive range of fully integrated fixed and mobile telephony capabilities, Gamma Horizon is an all-in-one cloud-based telephone system that puts emphasis on control and administration. Combining industry-leading hardware and intuitive software, Horizon unites teams from anywhere, on any device.
Take advantage of an extensive range of call management features, from Call Recording and Enhanced Voicemail to customisable settings for Sites, Groups and Departments, all operated through an easy-to-use web interface. Meanwhile, calls to a single single number can be moved seamlessly between devices, enabling flexible work environments to enhance staff capabilities and collaboration.
PhoneLine+
Want a simple phone line replacement service, perhaps for a smaller team? PhoneLine+ is a robust, flexible cloud-based telephone system from Gamma that works as an alternative to Horizon, specially designed for microbusinesses and organisations with minimal staff.
Horizon Collaborate
Built on the Horizon phone system, Horizon Collaborate further unifies systems, reporting and teams to satisfy all your internal and external communication needs including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing. All accessed via an easy-to-use app compatible across Windows, Android and iOS.
Upgrade to Horizon Contact
Working alongside your Horizon phone system, Horizon Contact virtual Call Centre provides an extensive range of inbound call centre capabilities. Ideal for businesses with help desks, receptionists or customer service representatives, Contact helps support external-facing departments while reinforcing brand professionalism.
Direct routing for Microsoft Teams
Build external communication capabilities directly into your existing Microsoft Teams platform with Horizon – enabling organisations already embedded in Microsoft 365 to support both incoming and outgoing calls.
We understand that communication is the lifeblood of any organisation. That’s why we’ve hand-picked specialist suppliers to provide our clients with the best all-round hosted telephone solutions.
Whether you are customer-facing, industrial or governmental, or you’re simply looking for a more flexible and cheaper alternative to your traditional on-premises setup, we have a solution for you.
Let us assess and understand your communication requirements so that we can advise on the best solution to meet your needs.
Why Fidelity?
Access to industry-leading providers
Working closely with top providers in the industry, we bring the best hosted telephone systems at competitive prices.
Choice of free hardware
With Fidelity Group, get your choice of industry-leading hardware designed from the ground up to enable your team to manage calls effectively.
24/7/365 technical support
With more than 10 years’ experience supporting hosted telephony customers, no other network provides the same extensive and immediate levels of technical and device support as we do. Our customer support team are here to ensure you stay connected, always.
Local to you
Being a nationwide supplier, our technical team and engineers are distributed across various locations, giving customers peace of mind that help is never far away.
