SIP Trunk call manager

Dependable voice services with instant call management

Offering unmatched flexibility and seamless continuity

SIP trunk services provide a highly-flexible alternative to ISDN, compatible with all leading IP PBX brands in the UK market, ensuring your PBX hardware works seamlessly with our network service. Compared to ISDN, Fidelity’s SIP trunk services are more cost-effective on a per-channel basis and offer greater flexibility in terms of telephone numbers and locations. Additionally, they are quicker to install and deliver robust business continuity, ensuring your business never loses calls.

Any business with a PBX can switch to our SIP solutions and immediately benefit from a more flexible, affordable, and resilient phone service.

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SIP Trunk Call Manager

Delivers a robust business continuity solution, consolidating all your numbers onto a single platform to ensure you never miss a call. Our cloud-based call control system allows you to automatically route calls to predefined destinations such as colleagues, mobile devices, hunt groups, or call queues.
Equip yourself with a powerful tool that not only enhances your business communications but also provides peace of mind through comprehensive fraud protection and advanced call reporting capabilities. Optimise your business operations and never miss a critical call again.

A comprehensive portfolio of business features, combined with user-friendly control via a mobile app, creating a powerful solution for modern enterprises.

  • Call Queuing: Efficiently manage incoming calls with advanced call queuing.
  • Voicemail: Ensure no call goes unanswered with integrated voicemail.
  • Announcements: Keep callers informed with customizable announcements.
  • Call Divert: Seamlessly divert calls on busy, no reply, or failure conditions.
  • Day and Time of Day Routing: Automate call routing based on specific times of the day.
  • Date Routing: Manage calls effectively with date-specific routing.
  • Interactive Voice Response (IVR): Enhance caller experience with IVR menus.
  • Shortcuts: Quickly access key features and functions with customisable shortcuts.
  • Hunt Groups: Distribute calls across multiple lines with hunt groups.
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  • Destination/Pass-Through: Direct calls to specific destinations or pass them through as needed.
  • Notification: Stay informed with real-time call notifications.
  • Advanced Statistics: Gain insights with detailed call reporting and statistics.

What our customers say

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