Case Studies and Testimonials - Fidelity Group Limited

Case Studies and Testimonials

Case Studies and Testimonials

Testimonial
Leander
Leander Club is about world-class performance on and off the water and we have worked in partnership with Fidelity for a number of years as they provide a one-stop-shop to meet all our communications demands. We get the level of responsive and efficient support we need to stay ahead in this highly competitive world.
leander.co.uk
Hello! Magazine would like to thank Fidelity Group for their energy consultancy services. Stuart contacted us in 2015 and provided a quote with substantial savings on gas and electricity over two years. As a result of these savings, we have agreed to renew our contract for a further 2 years. Our renewed contract now saves us 20% against the industry average for electricity, and we have once again made a significant savings on gas. We are very grateful to be able to direct those savings back into our business as energy prices continue to rise. I would recommend Fidelity Group services to other businesses looking to save money on their energy and communication solutions.
hellomagazine.com
Leander Club is about world-class performance on and off the water and we have worked in partnership with Fidelity for a number of years as they provide a one-stop-shop to meet all our communications demands. We get the level of responsive and efficient support we need to stay ahead in this highly competitive world.
leander.co.uk
Testimonial
Swedish Chamber of Commerce
The Swedish Chamber of Commerce for the UK, together with the National Property Board of Sweden, have used Fidelity for cabling work during refurbishment of Sweden House in London. We are very satisfied with the completion of the project. Fidelity also act as the official telephony support for the Chamber and is a Member of the SCC network.
scc.org.uk
Testimonial
New Staff
I was impressed by how Fidelity understood our business needs and the excellent service they provided. Fidelity delivered and installed the system as promised without any problems and very little down time. Since it has been installed, all queries have been dealt with quickly and efficiently, and the phone system is exactly what we needed. It is easy to use, saves us money, and works perfectly. I have no hesitation in recommending the Fidelity Group.
newstaffemployment.co.uk
Testimonial
Roberts Estate Agents
Roberts have been working with Fidelity Group since December 2010 and have created a strong business relationship during this time. Fidelity always provide a high level of service, customer care and communication. In 2014, we had a new telephone system installed throughout our 12 offices and the process was seamless and efficient. Any issues are dealt with quickly and proactively. The client portal Fidelity provides is a very useful tool; it enables us to change call groups, users and divert calls quickly and spontaneously. Thank you Fidelity!
robertsco.co.uk
The Swedish Chamber of Commerce for the UK, together with the National Property Board of Sweden, have used Fidelity for cabling work during refurbishment of Sweden House in London. We are very satisfied with the completion of the project. Fidelity also act as the official telephony support for the Chamber and is a Member of the SCC network.
scc.org.uk
I was impressed by how Fidelity understood our business needs and the excellent service they provided. Fidelity delivered and installed the system as promised without any problems and very little down time. Since it has been installed, all queries have been dealt with quickly and efficiently, and the phone system is exactly what we needed. It is easy to use, saves us money, and works perfectly. I have no hesitation in recommending the Fidelity Group.
newstaffemployment.co.uk
Roberts have been working with Fidelity Group since December 2010 and have created a strong business relationship during this time. Fidelity always provide a high level of service, customer care and communication. In 2014, we had a new telephone system installed throughout our 12 offices and the process was seamless and efficient. Any issues are dealt with quickly and proactively. The client portal Fidelity provides is a very useful tool; it enables us to change call groups, users and divert calls quickly and spontaneously. Thank you Fidelity!
robertsco.co.uk
Testimonial
Invictus Communications
As a small business looking to partner with the right provider for great revenue growth opportunities, one of the appeals of the Fidelity Group offering was the capability of their billing platform and partner portal, Anvil. As a small business, it’s a costly process to set up all the appropriate systems for billing large customers, monitoring orders, installations, issues and customer history. Anvil does all of this for our business, and we have exceptional support from account managers, provisioning and support teams at Fidelity. Fidelity, not only provided comprehensive training on the platform, but regularly updates us with new features that help to improve our business growth and reduce risk by credit checking customers for us. The dashboard is very user-friendly and the deal calculators and product information and marketing material is very useful. We appreciate all that Fidelity provide for us to support our business through Anvil.
As a small business looking to partner with the right provider for great revenue growth opportunities, one of the appeals of the Fidelity Group offering was the capability of their billing platform and partner portal, Anvil. As a small business, it’s a costly process to set up all the appropriate systems for billing large customers, monitoring orders, installations, issues and customer history. Anvil does all of this for our business, and we have exceptional support from account managers, provisioning and support teams at Fidelity. Fidelity, not only provided comprehensive training on the platform, but regularly updates us with new features that help to improve our business growth and reduce risk by credit checking customers for us. The dashboard is very user-friendly and the deal calculators and product information and marketing material is very useful. We appreciate all that Fidelity provide for us to support our business through Anvil.
Aspinall Nessling said: “Fidelity Group is one of the biggest telecoms providers in this space and has a solid reputation, so it was an easy choice to partner. As strong channel providers, Fidelity will give us exposure that we didn’t previously have.” Aspinall Nessling also added that he believes the TUFFMultiNet service can help the rugged vendor stand out. This offering allows users to be switched to another network if their SIM-card network is down and helps overcome black spots. “We believe our fit-for- purpose rugged device and the TUFFMultiNet proposition are powerful offerings for the channel and for the many workers that are constantly on the go, in particular in harsh outdoor environments,” said Aspinall Nessling.
tuffphones.co.uk
After speaking with Fidelity Group some time ago about opportunities for our business within the Channel, we were excited to learn about the latest offering in education technology and the opportunity to have our own white-labelled platform, offering an extensive range of industry-leading training and course content. As a Channel-centric business, we are always looking for innovative new ways to add value to our 700+ reseller partners, and we see this new product as a huge opportunity for revenue growth. As soon as Fidelity eLearning was launched, we contacted the Fidelity team and immediately requested to be the first eLearning partner. As a business in the ICT industry, we understand the value in building and delivering new and sustainable revenue streams and we’re keen to engage our partners and their customer bases across Europe in the value and opportunity that lies within online education and training. Our white labelled eLearning platform is already under development and will be ready for our annual partner event in less than three weeks, where we will present this opportunity to 200 of our reseller partners. We will also be looking to hardcode the website into every laptop that we ship out, so customers will have immediate access to the eLearning platform from their personal desktop. We are very excited about our new partnership with Fidelity Group and the business growth to come through Fidelity eLearning.
terracomputer.co.uk