Meet the team
Meet the team
Alan Shraga

Aron Teacher

Cristian Siminea

Dan Miles

Alan Shraga - Managing Director
Managing Director, Alan embodies the passionate entrepreneurial mindset of the dynamic company that is Fidelity Group. After developing and selling several telecoms companies, Alan founded the Fidelity Group with Simon Payne and Howard Richards. Dedicated to the pursuit of excellence, Alan is heavily involved in all aspects of the business. When not at work, Alan can be found training for his next marathon, travelling the world or spending time with his family, including his five children, in Henley-on-Thames.
Aron Teacher - Commercial Director
As a qualified solicitor with a post-graduate degree in business management, Aron brings a great deal of experience and strong leadership to the Fidelity Group in his role as Commercial Director. Since joining the Fidelity Group in 2011, Aron has worked with the dynamic Fidelity Group team to drive business growth and development, and to provide strategic guidance and advice in a shifting market. With two young children, Aron is not only busy at work, but at home in north London as well!
Cristian Siminea - Head of Mobile
Cristian, our Romanian force to be reckoned with, leads technical support and mobile account management. If there’s a new phone, mobile technology or software, he’ll know about it. The combination of his experience, technical skills and commitment to customer care and support create a unique specialist. With a passion for cars, he’s as likely to be found outside of the office with his head under the bonnet, as he is sourcing new technology.
Dan Miles - UK Service Director
Dan leads our technical service team as UK Service Director, supporting both direct customers and channel. With a background as Director at VSR Voicemail Specialists, an engineer at BT, and managing NACD’s Reactive & Contracted Service Centre, Dan brings extensive engineering and customer service knowledge and experience to Fidelity. Dan is driving our service team forward to achieve consistently high service level standards. Outside of work, Dan enjoys cycling, chess and renovating houses.
James Shraga

John Liley

Ian McNamara

Greg Sellars

James Shraga - Head of Channel
James has worked his way through the business, from beginning his career working with engineers on installations from the age of 17, through to promoting to Head of Channel in 2017. James excels at seeking new workforce talent and successfully supporting partners in driving new business with Fidelity's eight product sets. Outside of work, James enjoys socialising with friends, playing sport, watching rugby and social travel.
John Liley - Graphic Designer
A YCN award-winning graphics designer. Fueled by chicken!
Ian McNamara - Head of Transformation
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Greg Sellars – Group Head of Marketing
Greg is a marketing and communications specialist with a passion for developing and building brands. Since 2007, He has been building marketing departments, teams and brands that are geared for growth.
Throughout his career he has been guided by and led with values of integrity, accountability, communication and empowerment.
When he is am on the job, he am enjoying the comfort of home, time with family and pets or enjoying a round of golf.
Nicola Mercer

Niki Foote

Pamela Murray

Tim Holway

Nicola Mercer - Head of Sales
Nicola is our Head of Sales, with a bachelor’s degree focused within Business Studies from Nottingham Trent University and is currently studying for an MSc within Business Management. She has previous history of working within the telecommunications industry. Nicola is extremely busy and does not have a lot of spare time with a son, 2 dogs and completing her MSc but she does like to travel and socialise.
Niki Foote - Head of Customer Marketing and Relations
Niki is our energetic Head of Marketing, a BCom graduate from Oxford Brookes University in 2000, where she majored in marketing and business management. Niki is passionate about marketing, in particular communications, networking and social media. She enjoys going to the gym and being with family and friends, enjoying a ‘braai’ (BBQ) over the weekends.
“Marketing is really just about sharing your passion.” - Michael Hyatt
Pamela Murray - Group Finance Manager
Known as Fidelity’s “matter of fact” Finance Manager, Pamela is a key part of our team keeping the business running smoothly and cash flowing in the right directions! Interestingly, Pam studied and started out in the Visual Arts business sector, and went on to found, develop and manage an SME transport company in South Africa for 15 years, before moving to the UK less than 4 years ago. Pamela has a passion for business and the arts, and a love for animals and nature.
Tim Holway - Sales Consultant
You’ll recognise Tim the moment he walks through the door by his great smile, energy and positivity! As Sales Consultant, Tim’s passion and enthusiasm resonates through his strong partner and customer relationships; evidenced in the bespoke communication solutions that he creates. Out of the office, Tim and his partner Alex enjoy cruising on the Thames, stopping along the way for great food, wine and entertainment. Tim enjoys live music and of course, a good party!
Ryan Medhurst

Anthony McGregor

Ryan Medhurst - Business Development Manager
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Anthony McGregor - Customer Success Executive
My key role in the telecoms industry is building lasting relationships with our clients. I am a fiery South African that loves spending time with my family and being outdoors as much as possible.
Alan Shraga

Aron Teacher

Alan Shraga - Managing Director
Managing Director, Alan embodies the passionate entrepreneurial mindset of the dynamic company that is Fidelity Group. After developing and selling several telecoms companies, Alan founded the Fidelity Group with Simon Payne and Howard Richards. Dedicated to the pursuit of excellence, Alan is heavily involved in all aspects of the business. When not at work, Alan can be found training for his next marathon, travelling the world or spending time with his family, including his five children, in Henley-on-Thames.
Aron Teacher - Commercial Director
As a qualified solicitor with a post-graduate degree in business management, Aron brings a great deal of experience and strong leadership to the Fidelity Group in his role as Commercial Director. Since joining the Fidelity Group in 2011, Aron has worked with the dynamic Fidelity Group team to drive business growth and development, and to provide strategic guidance and advice in a shifting market. With two young children, Aron is not only busy at work, but at home in north London as well!
Cristian Siminea

Dan Miles

Cristian Siminea - Head of Mobile
Cristian, our Romanian force to be reckoned with, leads technical support and mobile account management. If there’s a new phone, mobile technology or software, he’ll know about it. The combination of his experience, technical skills and commitment to customer care and support create a unique specialist. With a passion for cars, he’s as likely to be found outside of the office with his head under the bonnet, as he is sourcing new technology.
Dan Miles - UK Service Director
Dan leads our technical service team as UK Service Director, supporting both direct customers and channel. With a background as Director at VSR Voicemail Specialists, an engineer at BT, and managing NACD’s Reactive & Contracted Service Centre, Dan brings extensive engineering and customer service knowledge and experience to Fidelity. Dan is driving our service team forward to achieve consistently high service level standards. Outside of work, Dan enjoys cycling, chess and renovating houses.
James Shraga

John Liley

James Shraga - Head of Channel
James has worked his way through the business, from beginning his career working with engineers on installations from the age of 17, through to promoting to Head of Channel in 2017. James excels at seeking new workforce talent and successfully supporting partners in driving new business with Fidelity's eight product sets. Outside of work, James enjoys socialising with friends, playing sport, watching rugby and social travel.
John Liley - Graphic Designer
A YCN award-winning graphics designer who is now in charge of this website. If you find the easter egg, get in contact!
Ian McNamara

Matthew Farr

Ian McNamara - Head of Transformation
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Matthew Farr – Business Manager
Matthew is our Business Manager for the Wales and Southwest region.
Matthew has a huge amount of experience in the telecoms and energy industry and has been helping businesses reduce their energy costs and providing the correct phone system solutions for over 10 years. Matthew joined us to help grow our brand in Wales and is passionate about providing the best service he can. In his spare time Matthew enjoys spending time with his family, traveling and playing rugby for his local team Tonyrefail.
His Favourite quote in life is: - “if you don’t ask for something, then you will never get it, But If you ask for something then there is always that chance of getting it”.
Nicola Mercer

Niki Foote

Nicola Mercer - Head of Sales
Nicola is our Head of Sales, with a bachelor’s degree focused within Business Studies from Nottingham Trent University and is currently studying for an MSc within Business Management. She has previous history of working within the telecommunications industry. Nicola is extremely busy and does not have a lot of spare time with a son, 2 dogs and completing her MSc but she does like to travel and socialise.
Niki Foote - Head of Marketing
Niki is our energetic Head of Marketing, a BCom graduate from Oxford Brookes University in 2000, where she majored in marketing and business management. Niki is passionate about marketing, in particular communications, networking and social media. She enjoys going to the gym and being with family and friends, enjoying a ‘braai’ (BBQ) over the weekends. “Marketing is really just about sharing your passion.” - Michael Hyatt
Pamela Murray

Tim Holway

Pamela Murray - Group Finance Manager
Known as Fidelity’s “matter of fact” Finance Manager, Pamela is a key part of our team keeping the business running smoothly and cash flowing in the right directions! Interestingly, Pam studied and started out in the Visual Arts business sector, and went on to found, develop and manage an SME transport company in South Africa for 15 years, before moving to the UK less than 4 years ago. Pamela has a passion for business and the arts, and a love for animals and nature.
Tim Holway - Sales Consultant
You’ll recognise Tim the moment he walks through the door by his great smile, energy and positivity! As Sales Consultant, Tim’s passion and enthusiasm resonates through his strong partner and customer relationships; evidenced in the bespoke communication solutions that he creates. Out of the office, Tim and his partner Alex enjoy cruising on the Thames, stopping along the way for great food, wine and entertainment. Tim enjoys live music and of course, a good party!
Toby Stevens

Ryan Medhurst

Toby Stevens - Head of Provisioning
Toby is an integral part of the provisioning team helping both direct customers and our channel partners. With a background in customer service, Toby works closely with both the sales and service management teams to ensure customers are happy. On the weekends, Toby can be found on a sports field playing rugby for the local Henley Hawks during the winter or on a cricket field for Harpsden CC during the summer.
Ryan Medhurst - Business Development Manager
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Alan Shraga

Alan Shraga - Managing Director
Managing Director, Alan embodies the passionate entrepreneurial mindset of the dynamic company that is Fidelity Group. After developing and selling several telecoms companies, Alan founded the Fidelity Group with Simon Payne and Howard Richards. Dedicated to the pursuit of excellence, Alan is heavily involved in all aspects of the business. When not at work, Alan can be found training for his next marathon, travelling the world or spending time with his family, including his five children, in Henley-on-Thames.
Aron Teacher

Aron Teacher - Commercial Director
As a qualified solicitor with a post-graduate degree in business management, Aron brings a great deal of experience and strong leadership to the Fidelity Group in his role as Commercial Director. Since joining the Fidelity Group in 2011, Aron has worked with the dynamic Fidelity Group team to drive business growth and development, and to provide strategic guidance and advice in a shifting market. With two young children, Aron is not only busy at work, but at home in north London as well!
Cristian Siminea

Cristian Siminea - Head of Mobile
Cristian, our Romanian force to be reckoned with, leads technical support and mobile account management. If there’s a new phone, mobile technology or software, he’ll know about it. The combination of his experience, technical skills and commitment to customer care and support create a unique specialist. With a passion for cars, he’s as likely to be found outside of the office with his head under the bonnet, as he is sourcing new technology.
Dan Miles

Dan Miles - UK Service Director
Dan leads our technical service team as UK Service Director, supporting both direct customers and channel. With a background as Director at VSR Voicemail Specialists, an engineer at BT, and managing NACD’s Reactive & Contracted Service Centre, Dan brings extensive engineering and customer service knowledge and experience to Fidelity. Dan is driving our service team forward to achieve consistently high service level standards. Outside of work, Dan enjoys cycling, chess and renovating houses.
James Shraga

James Shraga - Head of Channel
James has worked his way through the business, from beginning his career working with engineers on installations from the age of 17, through to promoting to Head of Channel in 2017. James excels at seeking new workforce talent and successfully supporting partners in driving new business with Fidelity's eight product sets. Outside of work, James enjoys socialising with friends, playing sport, watching rugby and social travel.
John Liley

John Liley - Web Developer & Graphic Designer
A YCN award-winning graphics designer who is now in charge of this website. If you find the easter egg, get in contact!
Ian McNamara

Ian McNamara - Head of Transformation
-
Matthew Farr

Matthew Farr – Business Manager
Matthew is our Business Manager for the Wales and Southwest region.
Matthew has a huge amount of experience in the telecoms and energy industry and has been helping businesses reduce their energy costs and providing the correct phone system solutions for over 10 years. Matthew joined us to help grow our brand in Wales and is passionate about providing the best service he can. In his spare time Matthew enjoys spending time with his family, traveling and playing rugby for his local team Tonyrefail.
His Favourite quote in life is: - “if you don’t ask for something, then you will never get it, But If you ask for something then there is always that chance of getting it”.
Nicola Mercer

Nicola Mercer
Nicola is our Head of Sales, with a bachelor’s degree focused within Business Studies from Nottingham Trent University and is currently studying for an MSc within Business Management. She has previous history of working within the telecommunications industry. Nicola is extremely busy and does not have a lot of spare time with a son, 2 dogs and completing her MSc but she does like to travel and socialise.
Niki Foote

Niki Foote - Head of Marketing
Niki is our energetic Head of Marketing, a BCom graduate from Oxford Brookes University in 2000, where she majored in marketing and business management. Niki is passionate about marketing, in particular communications, networking and social media. She enjoys going to the gym and being with family and friends, enjoying a ‘braai’ (BBQ) over the weekends. “Marketing is really just about sharing your passion.” - Michael Hyatt
Pamela Murray

Pamela Murray - Group Finance Manager
Known as Fidelity’s “matter of fact” Finance Manager, Pamela is a key part of our team keeping the business running smoothly and cash flowing in the right directions! Interestingly, Pam studied and started out in the Visual Arts business sector, and went on to found, develop and manage an SME transport company in South Africa for 15 years, before moving to the UK less than 4 years ago. Pamela has a passion for business and the arts, and a love for animals and nature.
Tim Holway

Tim Holway - Sales Consultant
You’ll recognise Tim the moment he walks through the door by his great smile, energy and positivity! As Sales Manager, Tim’s passion and enthusiasm resonates through his strong partner and customer relationships; evidenced in the bespoke communication solutions that he creates. Out of the office, Tim and his partner Alex enjoy cruising on the Thames, stopping along the way for great food, wine and entertainment. Tim enjoys live music and of course, a good party!
Toby Stevens

Toby Stevens - Head of Provisioning
Toby is an integral part of the provisioning team helping both direct customers and our channel partners. With a background in customer service, Toby works closely with both the sales and service management teams to ensure customers are happy. On the weekends, Toby can be found on a sports field playing rugby for the local Henley Hawks during the winter or on a cricket field for Harpsden CC during the summer.
Ryan Medhurst

Ryan Medhurst - Business Development Manager
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Join Our Team
We’re always looking for great people to join the Fidelity family so if you are someone who is prepared to grow, innovate, contribute and be challenged, then send us your CV and a covering letter about why you’d like to work for our company to recruitment@fidelity-group.co.uk. We are partnered with many great companies, including 4 within the Fidelity Group family so we’ll let you know if an opportunity arises that may suit you.
As a Fidelity Group employee, you will benefit from:
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Join Our Team
We’re always looking for great people to join the Fidelity family so if you are someone who is prepared to grow, innovate, contribute and be challenged, then send us your CV and a covering letter about why you’d like to work for our company to recruitment@fidelity-group.co.uk. We are partnered with many great companies, including 4 within the Fidelity Group family so we’ll let you know if an opportunity arises that may suit you.
As a Fidelity Group employee, you will benefit from:
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