Why does scalability matter for your business telecommunications?
Jan 26

Why does scalability matter for your business telecommunications?

In today’s fast-paced business environment, it’s critical for businesses to be flexible in order to keep up with change in communications and technology. This means being able to respond quickly to market changes, improving technologies sooner rather than later, and understanding patterns of employment.

One such change businesses need to consider, is the growing need for employees to work in a variety of locations. More than 60% of UK companies have employees that work remotely, while 14% of the UK workforce work from home. Understanding the current and future needs of the workforce is essential to identifying a communication system which can accelerate business productivity. For many organisations, scalability is one of the most important attributes a system can offer. New buildings, office suites or even growing departments will require additional communications resource. Scalability gives you the ability to respond more quickly to changes in the market and your business.

What’s the solution?

The best communications solutions place increased emphasis on scalability. By their nature, fixed line business telecoms solutions tend to offer limited scalability which is often slow and protracted, whereas hosted solutions allow for greater flexibility.

More and more UK companies are opting for a cloud-based hosted solution over traditional fixed line telephony. There has been a 25% increase in global public cloud spending from 2016 to 2018, supporting forecasts which suggest 60% of all IT infrastructure spending will be cloud based by 2020.

Cloud-based telephony can not only meet your changing business needs for speed, flexibility and scalability, but can often deliver a more cost-effective communications solution than its predecessor. A hosted solution removes the hassle of managing your own PBX, while leaving you in control of your business telecoms.

A hosted solution is ideal for many reasons, including but not limited to:

  • Seamless integration – Communications across multi-site organisations can be integrated with ease, without the need for multiple numbers.

  • Upgraded scalability – Applications are always reachable, with the easy addition of capacity when required, resulting in unlimited scalability.

  • Upgraded flexibility – SMEs can upgrade servers and storage in hours, not days.

Contact us today for a free assessment of your communications and discuss how a hosted solution can accelerate your business. Call 0800 840 6800 or email sales@fidelity-group.co.uk

Visit www.fidelity-group.co.uk to view our comprehensive suite of products and services or visit elearning.fidelity-group.co.uk to view over 500 courses in more than 50 subject areas on our Fidelity eLearning platform!