Why choose Fidelity for your energy and communications - Fidelity Group Ltd

Why choose Fidelity for your energy and communications

As we pass the halfway point in what has been a pretty tumultuous year, it looks as though things are finally about to change. The recent lift on all-essential lockdown restrictions is a positive step forward for everybody, especially for UK businesses forced to work around these restrictions in some shape or form.

Offices, retail stores and the hospitality industry as a whole are not only open again, they’re also beginning to operate at full capacity — something we’ve not seen in this country since the start of 2020.

That being said, it’s not going to be a true return to the way things were. The pandemic has drastically re-shaped so much of our working day-to-day that businesses in every sector will need to ensure they have the proper infrastructure to support themselves and their customers.

From internet to energy usage, from phone systems to fully unified communications, there’s a lot for companies and organisations to think about going forward. Thankfully, we’re here to share some valuable insight and guidance.

Energy

Let’s kick things off with the fundamentals. As commercial premises start to fill up with staff and customers, your gas and electric usage will likely need to increase in order to accommodate. Additionally, increased demands on your internet and communications (which we’ll get to in a moment) will also contribute towards increased energy usage.

On the flip side of things, if you’re one of the many UK businesses expected to continue with remote working post-lockdown, then your energy usage could actually decrease. In any case, you’re probably going to want to re-evaluate your existing energy contract and secure a solution that best suits your needs.

Telephony

On-premises, hosted, mobile — telephony covers a range of solutions, each with its benefits and unique applications.

Without delving too deeply, both on-premises and hosted telephone systems are typically what most businesses will use. This is generally supplemented with mobile to accommodate field workers and staff who are constantly on the road.

Going back to what we said earlier about businesses continuing with remote working, it’s possible, then, that you may require a combination of all three.

Some hosted systems, such as Horizon, even come with their own virtual contact centre solution, which makes managing large volumes of customer calls a better experience for everyone.

Internet

With businesses relying so heavily on internet connectivity, it makes sense that many would need to upgrade to a faster, more reliable internet connection to cope with the increased demand.

A leased line is essentially fibre-optic that runs directly to the premises and isn’t shared by anyone else. In other words, it is a dedicated line set up to serve only your company. As such, leased lines can offer symmetrical speeds of up to 10Gbs, ten times faster than regular fibre.

Another option is SoGEA (Single order Generic Ethernet Access), which is a dedicated line, of sorts, in that it is reserved solely for internet and does not require a phone line. You receive exactly the same performance as FTTC or GFast, so not quite as speedy as a leased line, but it may be a viable alternative depending on your budget and requirements.

Why choose Fidelity Group

While the lift on lockdown restrictions is going to be hugely beneficial to businesses, it’s also going to put a massive strain on those who are unprepared.

At Fidelity Group, we can provide solutions to make sure you are equipped to succeed in 2020 and beyond. This includes energy, internet and telephony. We then bolster this with 24/7/365 dedicated technical support, keeping your business connected, providing first-rate assistance whenever you need us. See what our clients have to say by visiting our Trustpilot review page here.

For more information about our all our services, speak to a member of our team today.