What is hosted telephony?
Hosted telephony involves sending voice information in digital form in discrete packets rather than by using the public analogue telephone network. A major advantage of VoIP and internet telephony is that it avoids the tolls charged by ordinary telephone service providers.
Hosted telephony removes the requirement for a physical telephone system and replaces this with a cloud based system that can be managed by you directly.
Never miss a call
Call forwarding to manage incoming calls more effectively
Call waiting ensures you are ready to take the next call
Auto attendant with menu options for call routing to make your business as effective as possible
Voicemail, including playing messages from your desktop
Work efficiently and securely
Quick dial short codes for your everyday numbers
Use Do Not Disturb and block anonymous calls to protect your precious time
Use three way calling to quickly set up conference calls
Click to dial, easily makes a call through user interface or client
Always in control
Easy to use interface providing feature control and invaluable user information.
Set up call groups, office hours and music on hold
Track and bar unauthorised calls
Monitor inbound and outbound call activity
Enable call recording for compliance and training purposes
Hosted telephony allows for:
- Unified communications
- Mobile and flexible working
- Security and fraud prevention
- Call pre-selection