Horizon Collaborate | VoIP | Fidelity Group UK
Enhance Customer and Employee Satisfaction through Horizon Collaborate
In the realm of business triumph, proficient communication serves as the cornerstone.
In the contemporary landscape, the demand for your business to exhibit agility in addressing customer needs, around the clock, has reached unprecedented heights. Likewise, your workforce must be aptly prepared to manage a continuous influx of inquiries across a multitude of platforms.
Within this era defined by digital prowess, the expediency of your responses emerges as a pivotal discriminant. This agility not only propels you ahead in the race against competitors but also elevates your distinctiveness in a bustling marketplace.
Highly accredited, secure and reliable.
A true Unified Communications Experience
Horizon Collaborate seamlessly integrates with the renowned Horizon cloud telephony service, granting you access to an array of business telephony functionalities seamlessly intertwined with collaborative utilities like video calling and instant messaging.
Operated via a suite of applications compatible with Windows, Mac, Android, and iOS, this platform empowers users to effortlessly engage with business communications and collaboration tools using their preferred devices, regardless of their location.
Agile Work and Seamless Collaboration Anywhere, Anytime
Facilitating effortless access to business communications and collaborative solutions through users’ preferred devices, Horizon Collaborate caters to remote workers and on-the-go staff seeking optimal productivity beyond the traditional office setup.
This innovative tool empowers effective hybrid work dynamics, whether at a desktop station or on a mobile device.
Individually Controlled Meeting Environments Tailored to Each User
Experience the personalized touch of Your Collaborate Room, which empowers you to oversee your meetings exactly as you envision. Whether you’re engaged in impromptu discussions with colleagues for document reviews or project deliberations, or orchestrating meticulously planned training sessions hosting up to 50 participants from within or outside your organization, you’re in complete control.
Access New Features Instantly
Horizon Collaborate boasts an impressive array of features, paving the way for genuine unified communications in the business sphere.
Through automatic updates, you gain immediate access to novel features, enhancements, and the choice to integrate with third-party apps as they’re introduced.
This seamless process also minimizes the administrative burden of communication system management.
Horizon Collaborate boast a comprehensive range of features
Any Device, Anywhere
Built on Horizon Hosted PBX
Frequently Asked Questions (FAQ)
How does Horizon Collaborate support mobile and flexible work?
What tangible advantages does collaboration provide?
How does Horizon Collaborate facilitate close staff collaboration?
Is the installation cost prohibitive?
How can I streamline my site infrastructure?
How can I project a more professional company image?
What can I expect in terms of call quality?
If you have any other questions or need further clarification, feel free to reach out to Fidelity Group for more information.
Save on analogue and hosted telephony calls today
What our customers have to say
I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.
I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.
We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.
Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.
Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.
Great company, helpful and always available when required.
Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.