Invictus Communications
Empowering Billing Solutions.
An Invictus case study.
Overview
Invictus required a telecoms and CRM billing solution to boost revenue and streamline operations.
Invictus Group are a multi award winning IT, Telecoms and Energy provider with over 100 years of combined industry knowledge. Invictus Group was formed to offer additional services into Invictus Communications customer base, such as IT support and commercial energy.
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The problem
Our solution
As a small business, it’s a costly process to set up all the appropriate systems for billing large customers, monitoring orders, installations, issues and customer history.
Fidelity Group provided their billing platform and partner portal (Anvil). Anvil provided everything the business required, and the support needed from account managers, provisioning and support teams. Fidelity, not only provided comprehensive training on the platform, but regularly updates us with new features that help to improve business growth and reduce risk by credit checking customers.
